Return & Refund

We offer a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase is required
• Certain items may not be eligible for return if marked as final sale

2. How to Request a Return

To start a return, please contact us:

• Email: support@hauldeal.com
• Contact Page: https://hauldeal.shop/contact-us/
• Live Chat: Available on our website
• Phone: support@hauldeal.com

Once your return request is approved, we will provide instructions on how and where to send your item.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service for all returns
• HaulDeal is not responsible for lost return shipments

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method
• Refunds will be issued within 2 business days after return approval and inspection
• Your bank or payment provider may take additional time to reflect the refund in your account

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

Some items may not be eligible for return, including:

• Used or damaged items caused by the customer
• Items without original packaging
• Clearance or final sale items (if applicable)

7. Order Cancellations

Orders can only be canceled before they are shipped. Once an order has been dispatched, it must follow the standard return process.

8. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again
• Contact your credit card company or payment provider
• If still unresolved, contact us for assistance

9. Contact Us

If you have any questions about returns or refunds, please contact us:

Website: https://hauldeal.shop/

Contact Page: https://hauldeal.shop/contact-us/

Live Chat: Chat with us live for immediate assistance

Email: support@hauldeal.com

Phone: support@hauldeal.com

Location:
333 N 48th St
Lincoln, NE 68504
United States

Business Hours:
Monday – Friday
9:00 AM – 7:00 PM (USA Time)